Policy

Age
Participants must be at least 16 years old on their program start date.We also require the parent/legal guardian to sign our standard release form in case of minor. Children who are at least 10 years of age may accompany their parent/legal guardian on a trip.

Deposit
We will start to process your application only when we receive the deposit, which is due within Ten (10) calendar days of the date you submit the online application. In Ten days, we will send alter message. After 2 weeks, we will notify you by email that your application has been canceled. The deposit is non-refundable, unless we are unable to find a placement for you. The deposit does not counts toward the total balance of your program fees.

Program Fees
The full balance of the program fees must be paid at least 30 days before the program start date. If the full balance is not paid within 30 days of the program start date, your trip may be canceled. 

Group Discounts
There are discounts available for groups. For groups of 5 or more there is a discount of 5% off the program fees. The group must have the same start date and volunteer in the same location.

Cancellations
In the event that you decide to cancel your program, we must receive a letter or email from you informing us of the cancellation. When you cancel your program, CGN retains your entire application deposit of  Euro40.00 as a cancellation fee. The amount of the program fees refunded depends on the date you cancel in relation to your program start date:

Number of Days Before Start Date

Program Fees Refunded

30 +

100%

10 to 30

50%

10 Days and Less

None

Insurance
We strongly recommend participants to purchase an insurance policy for their trip. 

Gift for Host Families
First of all, please do not feel obligated to bring a gift from home for your new host family. Just sharing your culture, experiences and yourself is the best gift you can give your host family. However, if you really want to bring a gift from home, you can bring chocolates or sweets especially for the kids.

Academic Credit 
Our participants often receive academic credit for their programs with Chhahari Group Nepal. Normally, students find out the eligibility requirements for academic credit from their school, then the school provides CGN with paperwork to complete and/or contacts us by phone.

Use of Photos & Comments
Participants agree that we may use any photos that we or someone on our behalf take of them or any comments (written or verbal) they make during or in connection with their program for our promotional purposes, without obtaining the participant's specific permission or making any remuneration to them. We may include their name, age, city, and the dates and nature of their program with us.